FAQ

What makes Texi Boots different from other brands?

The heart behind the Texi Boot brand is to help support female entrepreneurs. A percentage of all company profits are donated to help a female entrepreneur launch her business. With this mission, she launched The Pink Sole Foundation which hosts women’s conferences, seminars and training opportunities to equip women who have a dream to make an impact with their life. So, when you purchase your Original Pink Sole™ cowgirl boots, you are helping support female entrepreneurs around the country.

Texi Boots, LLC holds a design patent and trademarks that set the pink sole apart from every other cowgirl boot in the market. The Original Pink Sole™ cowgirl boot line is not sold in stores.

Every Texi Boot comes with a hot pink box that will make a statement in your closet, while you are making a statement in the streets. Each Texi boot also comes with its very own travel bag so they can travel in style and preserve their beauty along the way.

Can I find Texi Boots in stores?

The Original Pink Sole™ cowgirl boots are not sold in stores. You can order your Texi’s online at www.texiboots.com, by calling/texting 1-(833)- HER-SOLE, or e-mailing Orders@texiboots.com.

Where are Texi Boots made?

With all leather construction, The Original Pink Sole™ cowgirl boot line is hand-crafted by artisans in Leon, Mexico.

Sizing: How do I know which size to choose?

The Original Pink Sole™ cowgirl boots are very true to size. When you pull them up you want them a little snug at first, as the leather will stretch to fit your form as you wear them. The quality in the build requires zero time to “break” them in.

What sizes are available in The Original Pink Sole™ boots?

We offer size 6-11 and all half sizes. If your size is “soled” out please e-mail
Orders@texiboots.com and we will let you know when they will be back in stock.

How do your boots fit compared with other brands?

Because the Original Pink Sole™ cowgirl boot line is one-of- a-kind, we don’t like to compare ourselves to any other brand. You can rest assured that if they don’t slip on like Cinderella’s glass slipper we will exchange for a size that does.

Payment: What forms of payment are accepted?

The Original Pink Sole™ cowgirl boot line accepts all major credit cards, and we even offer payment plans through PayPal’s Installment plan program. If you do not qualify for PayPal credit please e-mail Orders@texiboots.com and we can set up an in-house payment plan specific for your needs. Texi Boots will ship once paid in full.

Do you charge sales tax?

Texi Boots, LLC is required to charge sales tax on all orders shipping to or sold in the state of Texas.

How quickly will my Original Pink Sole™ cowgirl boots ship to me?

Free Standard shipping is 3-5 business days, however if you can’t wait 3-5 days for your Texi Boots to arrive, please e-mail Orders@texiboots.com and for a fee we can expedite the shipping.

Do you ship internationally?

The Original Pink Sole™ cowgirl boots will ship to Canada for a flat $50.00 fee. If you would like them shipped to another country please e-mail Orders@texiboots.com to discuss shipping options for your country.

What is the Texi Boot return policy?

We want you to be completely satisfied with your purchase. If you receive your boots and do not fall completely in love, we will accept a return and offer a full refund if the boots are in brand new condition. Because the statement pink sole is what makes the boots unique, if the bottom of the boots are returned scuffed and worn we will be able to issue an exchange, but not a refund.

What if I need to exchange my Texi Boots for a different size?

If your Texi Boots do not fit like Cinderella’s glass slipper just send an e-mail to
Orders@texiboots.com with your requested size exchange. Mail the boots back to the address provided via e-mail (we will refund your shipping cost as well) and your new size will be sent out same day we receive your return.